| Request | Jan | Feb | Mar | Apr | Maj | Jun | Jul | Avg | Sep | Okt | Nov | Dec | YTD |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Regular | 18 | 19 | 33 | 19 | 21 | 23 | 26 | 11 | 18 | 35 | 29 | 21 | 273 |
| Regular % | 18% | 13% | 30% | 15% | 19% | 25% | 21% | 8% | 16% | 24% | 22% | 19% | 19% |
| Urgent | 84 | 128 | 78 | 106 | 92 | 70 | 99 | 124 | 95 | 110 | 100 | 91 | 1.177 |
| Urgent % | 82% | 87% | 70% | 85% | 81% | 75% | 79% | 92% | 84% | 76% | 78% | 81% | 81% |
| TOTAL | 102 | 147 | 111 | 125 | 113 | 93 | 125 | 135 | 113 | 145 | 129 | 112 | 1.450 |
| Request | Q1 | Q2 | Q3 | Q4 | YTD |
|---|---|---|---|---|---|
| Regular | 70 | 63 | 55 | 85 | 273 |
| Regular % | 19% | 19% | 15% | 22% | 19% |
| Urgent | 290 | 268 | 318 | 301 | 1.177 |
| Urgent % | 81% | 81% | 85% | 78% | 81% |
| TOTAL | 360 | 331 | 373 | 386 | 1.450 |
| Request | Jan | Feb | Mar | Apr | Maj | Jun | Jul | Avg | Sep | Okt | Nov | Dec | YTD |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Regular | 1.166.203 | 596.647 | 1.779.343 | 2.520.049 | 451.729 | 6.935.952 | 2.138.042 | 200.729 | 924.433 | 3.204.703 | 3.940.994 | 440.796 | 24.299.620 |
| Regular % | 95% | 82% | 96% | 97% | 87% | 99% | 97% | 66% | 86% | 96% | 98% | 84% | 96% |
| Urgent | 67.491 | 128.141 | 73.006 | 88.721 | 70.020 | 96.330 | 58.791 | 105.436 | 151.737 | 126.035 | 65.837 | 84.398 | 1.115.940 |
| Urgent % | 5% | 18% | 4% | 3% | 13% | 1% | 3% | 34% | 14% | 4% | 2% | 16% | 4% |
| TOTAL | 1.233.694 | 724.787 | 1.852.349 | 2.608.770 | 521.749 | 7.032.283 | 2.196.834 | 306.163 | 1.076.170 | 3.330.738 | 4.006.831 | 525.193 | 25.415.561 |
| Request | Q1 | Q2 | Q3 | Q4 | YTD |
|---|---|---|---|---|---|
| Regular | 3.542.193 | 9.907.730 | 3.263.205 | 7.586.492 | 24.299.620 |
| Regular % | 93% | 97% | 91% | 96% | 96% |
| Urgent | 268.637 | 255.071 | 315.962 | 276.270 | 1.115.940 |
| Urgent % | 7% | 3% | 9% | 4% | 4% |
| TOTAL | 3.810.830 | 10.162.801 | 3.579.167 | 7.862.762 | 25.415.561 |