Regular requests per OU (Number of requests)
| OU ID | OU Name | MTD | YTD | YTD % | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Closed | Pending | Stand by | Canceled | Σ | Closed | Pending | Stand by | Canceled | Σ | Closed | Pending | Stand by | Canceled | Σ | ||
| MNT | Maintenance | 5 | 2 | 7 | 68 | 25 | 3 | 8 | 104 | 42% | 26% | 100% | 57% | 38% | ||
| DEV | Development | 1 | 8 | 9 | 44 | 41 | 2 | 87 | 27% | 43% | 14% | 32% | ||||
| ITT | IT technologies | 1 | 1 | 24 | 12 | 3 | 39 | 15% | 13% | 21% | 14% | |||||
| QHS | 0 | 4 | 4 | 1 | 9 | 2% | 4% | 7% | 3% | |||||||
| SEC | Security management | 0 | 8 | 1 | 9 | 5% | 1% | 3% | ||||||||
| FF | 3 | 3 | 4 | 3 | 7 | 2% | 3% | 3% | ||||||||
| OSD | 0 | 4 | 2 | 6 | 2% | 2% | 2% | |||||||||
| KOM | 0 | 2 | 2 | 4 | 1% | 2% | 1% | |||||||||
| EXP | Experience | 0 | 2 | 2 | 4 | 1% | 2% | 1% | ||||||||
| COM | 1 | 1 | 1 | 2 | 3 | 1% | 2% | 1% | ||||||||
| Others | 0 | 1 | 1 | 1% | 0% | |||||||||||
| Total | 1 | 18 | 2 | 0 | 21 | 161 | 95 | 3 | 14 | 273 | 100% | 100% | 100% | 100% | 100% | |
Regular requests per OU (in EUR)
| OU ID | OU Name | MTD | YTD | YTD % | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Closed | Pending | Stand by | Canceled | Σ | Closed | Pending | Stand by | Canceled | Σ | Closed | Pending | Stand by | Canceled | Σ | ||
| DEV | Development | 355.863 | 355.863 | 10.449.723 | 97.272 | 10.546.995 | 57% | 2% | 43% | |||||||
| MNT | Maintenance | 0 | 4.080.039 | 4.192.071 | 4.324 | 8.276.433 | 22% | 71% | 100% | 34% | ||||||
| ITT | IT technologies | 26.326 | 26.326 | 1.999.286 | 1.269.285 | 3.268.571 | 11% | 21% | 13% | |||||||
| OSD | Operations | 0 | 1.488.284 | 1.488.284 | 8% | 6% | ||||||||||
| QHS | Quality and Sustainability | 0 | 51.929 | 200.357 | 252.285 | 0% | 3% | 1% | ||||||||
| COM | PR | 54.720 | 54.720 | 59.713 | 62.220 | 121.933 | 0% | 1% | 1% | |||||||
| FIN | Finance | 0 | 117.068 | 117.068 | 2% | 0% | ||||||||||
| FF | Rescue and fire fighting | 3.887 | 3.887 | 102.876 | 3.887 | 106.763 | 1% | 0% | 0% | |||||||
| SEC | Security management | 0 | 50.611 | 50.611 | 0% | 0% | ||||||||||
| KOM | Commercial and Marketing | 0 | 44.670 | 230 | 44.900 | 0% | 0% | 0% | ||||||||
| Others | 0 | 25.777 | 25.777 | 0% | 0% | |||||||||||
| Total | 355.863 | 84.933 | 0 | 0 | 440.796 | 18.352.908 | 5.942.389 | 0 | 4.324 | 24.299.620 | 100% | 100% | 0% | 100% | 100% | |
Urgent requests per OU (Number of requests)
| OU ID | OU Name | MTD | YTD | YTD % | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Closed | Pending | Stand by | Canceled | Σ | Closed | Pending | Stand by | Canceled | Σ | Closed | Pending | Stand by | Canceled | Σ | ||
| MNT | Maintenance | 40 | 28 | 68 | 799 | 51 | 1 | 20 | 871 | 74% | 77% | 100% | 59% | 74% | ||
| QHS | Quality and Sustainability | 2 | 2 | 53 | 2 | 6 | 61 | 5% | 3% | 18% | 5% | |||||
| HR | Human resources management | 2 | 2 | 59 | 1 | 60 | 5% | 3% | 5% | |||||||
| EXP | Experience | 4 | 2 | 6 | 38 | 4 | 1 | 43 | 4% | 6% | 3% | 4% | ||||
| SEC | Security management | 1 | 1 | 38 | 1 | 1 | 40 | 4% | 2% | 3% | 3% | |||||
| ITT | IT technologies | 1 | 2 | 3 | 19 | 3 | 1 | 23 | 2% | 5% | 3% | 2% | ||||
| OSD | Operations | 2 | 2 | 21 | 1 | 22 | 2% | 2% | 2% | |||||||
| CARGO | - | 1 | 1 | 15 | 1 | 1 | 17 | 1% | 2% | 3% | 1% | |||||
| KOM | Commercial and Marketing | 1 | 1 | 14 | 14 | 1% | 1% | |||||||||
| COM | PR | 5 | 5 | 8 | 8 | 1% | 1% | |||||||||
| Others | 0 | 12 | 3 | 3 | 18 | 1% | 5% | 9% | 2% | |||||||
| Total | 58 | 33 | 0 | 0 | 91 | 1.076 | 66 | 1 | 34 | 1.177 | 100% | 100% | 0% | 100% | 100% | |
Urgent requests per OU (in EUR)
| OU ID | OU Name | MTD | YTD | YTD % | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Closed | Pending | Stand by | Canceled | Σ | Closed | Pending | Stand by | Canceled | Σ | Closed | Pending | Stand by | Canceled | Σ | ||
| MNT | Maintenance | 58.688 | 58.688 | 724.205 | 10.804 | 699 | 735.707 | 66% | 100% | 100% | 66% | |||||
| ITT | IT technologies | 138 | 138 | 128.966 | 128.966 | 12% | 12% | |||||||||
| HR | Human resources management | 945 | 945 | 62.431 | 62.431 | 6% | 6% | |||||||||
| SEC | Security management | 3.140 | 3.140 | 61.003 | 61.003 | 6% | 5% | |||||||||
| QHS | Quality and Sustainability | 2.835 | 2.835 | 39.881 | 39.881 | 4% | 4% | |||||||||
| EXP | Experience | 563 | 563 | 25.034 | 25.034 | 2% | 2% | |||||||||
| COM | PR | 16.885 | 16.885 | 17.832 | 17.832 | 2% | 2% | |||||||||
| CARGO | - | 0 | 17.274 | 17.274 | 2% | 2% | ||||||||||
| FF | Rescue and fire fighting | 0 | 13.453 | 13.453 | 1% | 1% | ||||||||||
| OSD | Operations | 1.204 | 1.204 | 6.960 | 6.960 | 1% | 1% | |||||||||
| Others | 0 | 7.399 | 7.399 | 1% | 1% | |||||||||||
| Total | 84.398 | 0 | 0 | 0 | 84.398 | 1.104.438 | 10.804 | 0 | 699 | 1.115.940 | 100% | 100% | 0% | 100% | 100% | |